Job Description
Are you ready to join a winning team?
We are currently seeking enthusiastic and detail-oriented professionals for Evening Shift positions in Columbus, Ohio. If you are looking for a part-time role that offers immediate start dates and competitive pay, look no further. We prioritize a supportive work culture that values your time and contribution.
As an Evening Customer Service Representative, you will be the face of our brand during our peak hours. You will handle inquiries, process orders, and ensure our clients receive top-notch support. Whether you are a student looking for flexible hours or a professional seeking a side gig, we want to hear from you.
Why Apply?
• Immediate Hiring: Start working within days.
• Evening Shifts: 4:00 PM – 12:00 AM (Mon-Fri).
• Competitive Pay: $18 - $22 per hour.
• Modern Environment: Work in a state-of-the-art facility.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with a high degree of professionalism and accuracy.
- Process customer orders, returns, and exchanges efficiently using our CRM software.
- Maintain accurate records of customer interactions and transactions in the database.
- Collaborate with the daytime team to ensure seamless workflow and problem resolution.
- Adhere to all company policies, safety guidelines, and quality standards.
- Identify and escalate complex issues to the appropriate department for resolution.
Qualifications
- High school diploma or equivalent (GED).
- Previous experience in customer service, retail, or a related field is preferred but not required.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office Suite and basic computer skills.
- Reliable transportation and availability to work evening shifts (4:00 PM – 12:00 AM).
- Ability to work independently and manage time effectively in a fast-paced environment.