Job Description
Join our dynamic team at Premier Retail Solutions as an Evening Customer Service Associate in Charlotte! We're seeking energetic individuals to deliver exceptional service during our peak evening hours. Enjoy flexible scheduling, competitive pay, and a supportive environment where your growth matters. Perfect for students, parents, or anyone seeking supplemental income with immediate start opportunities.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Process transactions accurately using POS systems
- Resolve customer complaints and escalate complex issues appropriately
- Assist with inventory management and store organization
- Collaborate with team members to ensure seamless operations
- Maintain cleanliness and safety standards in all customer areas
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work evenings (3:00 PM - 11:00 PM) and weekends
- Basic computer proficiency and math skills
- Positive attitude and problem-solving mindset
- Reliable transportation to our Charlotte location