Job Description
Join our award-winning team at Premier Hospitality Group as an Evening Receptionist in Charlotte! We're urgently seeking a polished professional to create exceptional first impressions during our peak evening hours. This high-impact role combines hospitality excellence with administrative precision in our luxury downtown venue. Enjoy competitive pay, flexible scheduling, and rapid advancement opportunities. Apply today to become the cornerstone of our guest experience!
Responsibilities
- Manage guest check-in/check-out procedures with precision and warmth
- Handle multi-line phone systems and route communications efficiently
- Coordinate reservations and manage booking systems in real-time
- Process payments and maintain accurate financial records
- Address guest inquiries with solutions-oriented professionalism
- Collaborate with night security and maintenance teams
- Prepare daily reports and maintain office organization
Qualifications
- Minimum 1 year front desk or hospitality experience required
- Exceptional verbal communication and customer service skills
- Proficiency in reservation software (e.g., Opera, ResMagic)
- Ability to multitask in fast-paced environments
- Professional appearance and polished demeanor
- Basic accounting knowledge preferred
- Flexibility to work evenings, weekends, and holidays
- High school diploma or equivalent required