Job Description
Join our premier hospitality team as an Evening Receptionist at Metropolitan Suites Philadelphia! We provide all necessary equipment including modern front-desk technology, ergonomic workstations, and professional uniforms. This part-time evening role offers a competitive salary in a vibrant downtown location.
As the first point of contact for our international guests, you'll deliver exceptional service while enjoying a flexible schedule. Our state-of-the-art facility includes complimentary on-site parking and meal subsidies during shifts.
Responsibilities
- Manage guest check-ins/check-outs using our proprietary property management system
- Handle multi-line phone calls and coordinate wake-up services
- Process payments and maintain accurate financial records
- Resolve guest inquiries with exceptional customer service
- Coordinate with housekeeping and security teams
- Monitor security systems and access control
- Prepare daily shift reports and occupancy summaries
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency with property management software
- Exceptional communication and multitasking abilities
- Available to work evenings (4 PM - 12 PM) including weekends
- Basic knowledge of Philadelphia attractions and transportation
- High school diploma or equivalent required
- Valid Pennsylvania driver's license preferred