Job Description
Join our dynamic team at Tulsa Premier Hospitality as an Evening Receptionist and become the welcoming face of our luxury hotel! We're urgently seeking a professional, energetic individual to manage our front desk operations during evening hours. This is a fantastic opportunity to provide exceptional guest experiences while enjoying competitive pay and a supportive work environment. If you thrive in fast-paced settings and excel at creating memorable first impressions, apply today!
Responsibilities
- Manage check-in/check-out procedures for guests with efficiency and professionalism
- Handle guest inquiries via phone, email, and in-person with exceptional customer service
- Maintain accurate reservation systems and guest records
- Process payments and manage cash handling procedures
- Coordinate with housekeeping and security teams for seamless operations
- Resolve guest complaints promptly and effectively
- Prepare daily reports and manage office supplies
Qualifications
- High school diploma or equivalent required; college degree preferred
- 1+ years of front desk or customer service experience
- Proficiency with hotel management software (e.g., Opera, Fidelio)
- Exceptional communication and interpersonal skills
- Ability to multitask and prioritize in high-pressure situations
- Strong attention to detail and organizational abilities
- Flexible evening/night availability including weekends
- Basic knowledge of Tulsa attractions and local services