Job Description
Join our dynamic team at Scottsdale Premier Services as an Evening Receptionist and become the welcoming face of our luxury hospitality brand. This pivotal role offers competitive compensation, flexible evening hours (4 PM - 12 AM), and opportunities for growth in a vibrant Scottsdale environment. We're seeking a polished professional to deliver exceptional guest experiences while managing front desk operations with precision and warmth.
Responsibilities
- Manage front desk operations including guest check-ins, check-outs, and reservation management
- Handle multi-line phone systems with exceptional etiquette and professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for seamless service delivery
- Assist guests with inquiries, concierge services, and local recommendations
- Maintain a clean, organized, and welcoming lobby environment
- Implement safety protocols and emergency response procedures
Qualifications
- Previous front desk or receptionist experience required
- Exceptional communication and interpersonal skills
- Proficiency with reservation systems (e.g., Opera, Marriott Bonvoy)
- Ability to multitask in a fast-paced environment
- Strong attention to detail and problem-solving abilities
- Professional appearance and courteous demeanor
- Flexibility to work evenings, weekends, and holidays
- High school diploma or equivalent required