Job Description
Join our award-winning team at Premier Hospitality Group as a Full-Time Evening Receptionist! We're seeking a polished professional to deliver exceptional guest experiences during our evening operations. This role is perfect for detail-oriented individuals who thrive in fast-paced environments and value creating memorable first impressions. Enjoy competitive compensation, comprehensive benefits, and a supportive workplace culture. Apply today to become the welcoming face of our prestigious Greensboro location!
Responsibilities
- Manage multi-line phone system and route calls to appropriate departments
- Greet and register guests with warm, professional demeanor
- Process check-ins/check-outs using hotel management software
- Handle guest inquiries and resolve service issues promptly
- Maintain accurate reservation and guest records
- Coordinate with housekeeping and security teams
- Process payments and manage cash drawer procedures
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality or customer service experience
- Proficiency with reservation systems (e.g., Opera, Fidelio)
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities under pressure
- Flexible evening/weekend availability
- Basic knowledge of local attractions and services