Job Description
Are you a polished professional looking for a flexible evening role in the heart of Colorado Springs? Summit Hospitality Solutions is seeking a dedicated and welcoming Evening Receptionist to join our dynamic team.
We pride ourselves on delivering exceptional service, and our front desk is the face of our company. In this role, you will be the first point of contact for our evening clientele, ensuring a seamless and professional experience. We offer a remote-friendly work environment, allowing for a healthy work-life balance while maintaining high standards of communication.
Why Join Us?
- Competitive hourly pay ($18 - $22/hr).
- Flexible evening schedule (e.g., 4:00 PM - 9:00 PM).
- Opportunity to work in a modern, collaborative office.
If you have excellent communication skills and a knack for organization, we want to hear from you.
Responsibilities
- Guest Relations: Greet all visitors, clients, and vendors with a warm, professional demeanor and escort them to their destination.
- Phone Management: Answer and screen incoming calls professionally, taking accurate messages and routing inquiries to the appropriate departments.
- Administrative Support: Manage the front desk, including mail distribution, package logging, and maintaining the reception area to a high standard of cleanliness.
- Scheduling: Coordinate and schedule evening appointments or meetings, ensuring all logistics are confirmed.
- Data Entry: Update and maintain guest databases and internal records with precision and confidentiality.
- Problem Solving: Handle any arising issues or visitor requests promptly and escalate to management when necessary.
Qualifications
- Education: High school diploma or GED required; post-secondary education in business or hospitality is a plus.
- Experience: Minimum of 2 years of experience in a receptionist or front desk role.
- Availability: Must be available to work evenings, specifically Monday through Friday, 4:00 PM to 9:00 PM.
- Communication: Superior verbal and written communication skills in English.
- Technical Skills: Proficiency with Microsoft Office Suite and basic computer navigation.
- Professionalism: A polished appearance and a customer-first attitude are essential.