Job Description
Join our award-winning Memphis hospitality team as an Evening Receptionist and become the face of our premium downtown property. We're seeking a charismatic professional to deliver exceptional guest experiences during our vibrant evening hours. Enjoy a flexible schedule, competitive compensation, and opportunities for growth in a supportive environment. If you thrive in fast-paced settings and value creating memorable moments, apply today!
Responsibilities
- Warmly greet and assist all guests with check-in/check-out processes
- Manage multi-line phone systems and coordinate communications
- Handle guest inquiries, complaints, and service requests with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams for seamless operations
- Monitor property security systems and access control
- Prepare daily reports and maintain guest preference databases
Qualifications
- High school diploma or equivalent required
- 1+ years in customer service or hospitality role
- Exceptional communication and interpersonal skills
- Proficiency with reservation systems and MS Office
- Ability to multitask in high-pressure situations
- Strong attention to detail and organizational abilities
- Flexible availability including nights, weekends, and holidays
- Basic knowledge of Memphis area attractions preferred