Job Description
Join Apex Hospitality Group as our new Evening Receptionist and be the welcoming face of our Houston office. We are looking for a detail-oriented professional to manage our front desk operations during our peak evening hours. This is a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys providing exceptional customer service.
As our Evening Receptionist, you will be the first point of contact for our clients and guests, ensuring their experience is seamless from the moment they arrive. You will manage the switchboard, handle incoming and outgoing communications, and assist with various administrative tasks to keep our office running smoothly.
Responsibilities
- Front Desk Management: Greet visitors and guests warmly and professionally, ensuring a positive first impression of our brand.
- Communication: Answer multi-line phone systems, screen and transfer calls, and take accurate messages for staff members.
- Administrative Support: Handle incoming and outgoing mail, packages, and deliveries with care and attention to detail.
- Client Relations: Assist visitors with directions, provide information about our company, and resolve inquiries efficiently.
- Office Maintenance: Maintain the cleanliness and organization of the reception area and lobby.
- Data Entry: Update and maintain guest logs and visitor management systems as required.
Qualifications
- Education: High school diploma or GED required; additional business training is a plus.
- Experience: Proven experience as a Receptionist or in a similar customer service role preferred.
- Availability: Must be available to work evening shifts (e.g., 3:00 PM – 11:00 PM) on a consistent basis.
- Skills: Excellent verbal and written communication skills with a professional demeanor.
- Technical Proficiency: Strong computer skills, including proficiency in Microsoft Office Suite.
- Professionalism: Must present a neat, professional appearance and possess strong interpersonal skills.