Job Description
Join our dynamic healthcare team as an Evening Receptionist with flexible scheduling options! We're seeking a polished professional to manage our front desk operations during evening hours. This role offers competitive pay, comprehensive training, and the opportunity to work in a supportive environment while serving our diverse patient community. Enjoy a balanced work-life schedule with shifts between 3 PM - 11 PM, including weekends. Apply today to become an integral part of Buffalo's leading wellness facility!
Responsibilities
- Manage patient check-in/check-out procedures with exceptional customer service
- Handle multi-line phone system and schedule appointments efficiently
- Process insurance verifications and maintain accurate patient records
- Coordinate with clinical staff to ensure smooth patient flow
- Manage office supplies and maintain a pristine reception area
- Process payments and handle financial transactions securely
- Address patient inquiries with empathy and professionalism
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years of receptionist or customer service experience
- Proficiency with scheduling software and Microsoft Office Suite
- Strong communication and conflict resolution skills
- Ability to work independently with minimal supervision
- Flexibility to work evenings and weekends as required
- Healthcare or medical office experience highly desirable
- Valid New York State driver's license (if transportation needed)