Job Description
Join our award-winning team as a Remote Friendly Evening Receptionist in the heart of New Orleans! This hybrid role combines the flexibility of remote work with essential on-site presence during evening hours. Harmony Healthcare Group offers a dynamic environment where your organizational skills directly impact patient experiences. Enjoy competitive compensation, comprehensive training, and a supportive culture that values work-life balance.
We're seeking a polished professional to manage our front desk operations from 4 PM - 12 PM, three days per week. This position is perfect for detail-oriented individuals who thrive in fast-paced settings. Our state-of-the-art facility in the Central Business District offers modern amenities and a collaborative atmosphere.
Why join us? We prioritize employee growth through tuition reimbursement and professional development stipends. Our benefits package includes health insurance, paid time off, and retirement planning options. This is your chance to be part of an organization recognized for patient excellence and employee satisfaction.
Responsibilities
- Manage multi-line phone system with professional call routing and message taking
- Greet and assist visitors with exceptional customer service during evening hours
- Coordinate virtual meetings and video conferences using Microsoft Teams and Zoom
- Maintain accurate patient records and administrative documentation in EMR systems
- Process incoming/outgoing mail and manage office inventory supplies
- Assist with scheduling appointments and managing calendar systems
- Collaborate with on-site security team for facility access control
Qualifications
- High school diploma or equivalent; associate degree preferred
- Minimum 2 years receptionist or customer service experience
- Proficiency in Microsoft Office Suite and telecommunication systems
- Exceptional verbal/written communication and conflict resolution skills
- Ability to work independently with minimal supervision during remote hours
- Valid Louisiana driver's license and reliable transportation
- Flexibility to work weekends and holidays as needed
- Basic knowledge of HIPAA compliance and healthcare protocols