Job Description
Join our dynamic team as an Evening Receptionist at Urban Hospitality Group! We're seeking a polished professional to deliver exceptional guest experiences during evening hours in our downtown Boston location. This flexible part-time role offers competitive pay and a supportive work environment, perfect for students or those seeking work-life balance. Enjoy the city's vibrant nightlife while ensuring our guests receive top-tier service. Apply today to start your rewarding hospitality career!
Responsibilities
- Manage front desk operations during evening hours (3 PM - 11 PM)
- Provide warm, professional greetings and assist all guests promptly
- Handle phone calls, reservations, and check-in/check-out procedures
- Coordinate with housekeeping and security teams for seamless operations
- Maintain accurate guest records and billing information
- Uphold cleanliness and organization of reception area
- Resolve guest inquiries with discretion and problem-solving skills
Qualifications
- Previous front desk or customer service experience required
- Exceptional communication and interpersonal abilities
- Proficient in reservation systems and office software
- Ability to multitask in a fast-paced environment
- Strong attention to detail and organizational skills
- Flexible availability, including weekends and holidays
- Professional appearance and positive attitude
- High school diploma or equivalent required