Job Description
Join our dynamic healthcare team as an Evening Receptionist at Premier Healthcare Solutions in Kansas City, MO. We're seeking a polished professional to manage our front desk operations during evening hours (3 PM - 11 PM) with flexible scheduling options. This role is perfect for students, parents, or career changers seeking work-life balance while making a meaningful impact in patient care coordination.
Enjoy competitive pay, comprehensive benefits package including health insurance and retirement plans, and a supportive team environment. Our state-of-the-art facility offers modern amenities and a commitment to professional development. Apply today and become part of Kansas City's leading healthcare provider!
Responsibilities
- Manage front desk operations including patient check-in/out and appointment scheduling
- Handle multi-line phone system with professional call routing and message management
- Process insurance verifications and maintain accurate patient records
- Coordinate with medical staff for seamless patient flow and urgent situations
- Manage inventory of office supplies and maintain reception area cleanliness
- Assist with billing inquiries and basic administrative tasks
- Uphold HIPAA compliance and strict patient confidentiality standards
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- Minimum 1 year experience in customer service or receptionist role
- Exceptional communication and interpersonal skills
- Proficiency in medical software (EHR systems) and MS Office Suite
- Ability to work independently during evening shifts with minimal supervision
- Strong organizational skills with attention to detail
- Flexibility to cover additional shifts as needed
- Basic knowledge of medical terminology and insurance processes