Job Description
Join our vibrant healthcare team as a Part-Time Receptionist at Urban Wellness Center! We're seeking a warm, professional individual to be the first point of contact for our diverse clientele. This flexible role offers 20-25 hours weekly with competitive pay and a supportive environment. If you thrive in fast-paced settings and excel at creating positive patient experiences, we encourage you to apply!
Responsibilities
- Manage front desk operations including patient check-in/out and appointment scheduling
- Answer multi-line phone system with exceptional professionalism and empathy
- Process insurance verification and collect patient co-pays accurately
- Maintain clean, organized reception area and manage office supplies inventory
- Coordinate with clinical staff to ensure seamless patient flow
- Handle confidential patient information with HIPAA compliance
- Assist with basic administrative tasks including filing and data entry
Qualifications
- High school diploma or equivalent; college coursework preferred
- 1+ years receptionist or customer service experience required
- Proficiency in Microsoft Office Suite and electronic health records (EHR)
- Exceptional communication and interpersonal skills
- Strong attention to detail with multitasking abilities
- Ability to work flexible shifts including evenings/weekends
- Basic medical terminology knowledge preferred
- Prior healthcare experience highly desirable