Job Description
Join our dynamic team as an Evening Receptionist where we provide all necessary equipment for seamless operations! This role is perfect for detail-oriented professionals seeking flexible evening hours in Buffalo's vibrant hospitality sector. Enjoy competitive compensation and a supportive work environment that values your contributions.
We offer modern workstations, professional attire, and all tools needed to excel. As the first point of contact, you'll represent our brand with excellence while handling administrative tasks and guest services. If you're a night owl with exceptional communication skills, this opportunity is tailored for you.
Responsibilities
- Manage front desk operations during evening hours including check-ins, check-outs, and guest inquiries
- Utilize provided equipment (computers, phone systems, reservation software) to maintain accurate records
- Coordinate with security and housekeeping teams for seamless facility management
- Handle incoming calls and messages with professionalism and efficiency
- Process payments and maintain financial transaction logs
- Prepare nightly reports and ensure documentation completeness
- Uphold brand standards in appearance and service delivery
Qualifications
- Previous receptionist or customer service experience preferred
- Proficient with office equipment and basic software (training provided)
- Exceptional verbal and written communication skills
- Ability to multitask in a fast-paced evening environment
- Strong organizational and time-management abilities
- Professional appearance and courteous demeanor
- Flexibility to work evenings, weekends, and holidays as needed
- High school diploma or equivalent required