Job Description
Join Omaha Premier Hospitality as our Evening Receptionist and become the welcoming face of our luxury downtown hotel! We're urgently seeking a polished professional to manage front desk operations during our high-traffic evening shift. This is a fantastic opportunity to leverage your exceptional communication skills in a vibrant hospitality environment with competitive compensation and growth potential.
Our ideal candidate thrives in fast-paced settings, anticipates guest needs, and maintains impeccable standards during peak hours. Enjoy complimentary meal benefits, free parking, and a supportive team culture that values your contribution to our guest experience.
Responsibilities
- Manage check-in/check-out processes for evening guests with efficiency and warmth
- Handle incoming calls and manage reservation systems accurately
- Address guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams for seamless operations
- Prepare nightly reports and maintain front desk organization
Qualifications
- Minimum 1 year front desk or hospitality experience required
- Exceptional verbal communication and interpersonal skills
- Proficiency with reservation systems (e.g., Opera, Sabre)
- Ability to multitask in high-pressure situations
- Strong attention to detail and organizational abilities
- Flexible evening/weekend availability essential
- Basic knowledge of local area attractions preferred