Job Description
Join our prestigious Lincoln hospitality team as an Evening Receptionist! We provide all necessary equipment including modern computer systems, phone systems, and office supplies. Enjoy a fully supported evening shift where you'll be the first point of contact for our valued guests. This role offers a dynamic work environment with competitive compensation and growth opportunities. Perfect for students or professionals seeking flexible evening hours.
Responsibilities
- Manage guest check-ins/check-outs using provided POS systems
- Answer multi-line phones and route inquiries appropriately
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Handle guest complaints with professionalism and empathy
- Maintain a clean and organized reception area
- Prepare nightly reports using provided software
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Proficient with provided office technology systems
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Professional appearance and demeanor
- Reliable transportation to evening shifts
- Basic knowledge of hospitality industry practices