Job Description
Join our dynamic team as an Evening Receptionist at Elite Hospitality Group and become the welcoming face of our premier Dallas location! We're seeking a polished professional to manage our front desk operations during evening hours, ensuring exceptional guest experiences while maintaining operational excellence. This flexible evening role offers immediate start for the right candidate who thrives in fast-paced environments and values creating memorable first impressions.
As a cornerstone of our guest services team, you'll handle check-in/out procedures, manage reservation systems, and resolve inquiries with grace and efficiency. We provide comprehensive training and competitive compensation, making this ideal for students, career-changers, or those seeking supplemental income. Start tomorrow and contribute to our award-winning hospitality culture!
Responsibilities
- Manage guest check-in/out procedures with precision and warmth
- Operate reservation systems and maintain accurate guest records
- Handle multi-line telephone systems and direct communications
- Process payments and manage cash handling procedures
- Coordinate with security team during evening hours
- Prepare nightly reports and maintain front desk organization
- Respond to guest inquiries with exceptional service standards
Qualifications
- Minimum 1 year front desk or customer service experience
- Proficiency in reservation systems (Opera, Fidelio, etc.)
- Strong communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Professional appearance and polished demeanor
- Flexible schedule availability including weekends
- Basic computer literacy and data entry accuracy
- Valid Texas driver's license (for potential errands)