Job Description
Join our dynamic team at Premier Hospitality Group as an Evening Receptionist! We're seeking enthusiastic individuals with no prior experience to become the welcoming face of our luxury hotel. This is your perfect entry point into the hospitality industry with comprehensive training provided. Enjoy a flexible evening schedule while gaining valuable customer service skills in a vibrant downtown San Jose location.
Responsibilities
- Provide exceptional front desk service to guests during evening hours (4 PM - 12 AM)
- Manage check-in/check-out processes with efficiency and accuracy
- Handle guest inquiries and resolve concerns with professionalism
- Operate hotel management systems including reservation software
- Coordinate with housekeeping and security teams for seamless operations
- Maintain a clean and organized reception area
- Process payments and manage cash drawer responsibilities
Qualifications
- No prior experience required - we provide full training!
- High school diploma or equivalent (currently enrolled students welcome)
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Excellent problem-solving abilities and attention to detail
- Professional appearance and positive attitude
- Availability to work evenings, weekends, and holidays