Job Description
Join our award-winning team as a Evening Receptionist at Premier Hospitality Group! We're seeking a polished professional to manage our front desk operations during evening hours. This role is perfect for someone who thrives in fast-paced environments and excels at creating exceptional first impressions. Enjoy competitive compensation, comprehensive benefits, and a vibrant workplace culture.
Why You'll Love Working With Us:
- Health insurance with 90% premium coverage
- Tuition reimbursement program
- Free on-site parking
- Employee discounts on services
Responsibilities
- Manage multi-line phone system with professionalism
- Greet and assist clients with exceptional customer service
- Process check-ins/check-outs using hotel management software
- Coordinate with housekeeping and security teams
- Handle cash transactions and reconcile daily reports
- Maintain lobby cleanliness and professional appearance
- Respond to emergency protocols with calm efficiency
Qualifications
- Minimum 1 year front desk or customer service experience
- Proficiency with hotel management systems (Opera preferred)
- Exceptional verbal communication skills
- Ability to multitask in high-pressure situations
- Basic knowledge of local attractions and services
- Valid North Carolina driver's license
- Flexible availability including weekends and holidays
- High school diploma or equivalent required