Job Description
Join our dynamic team as an Evening Receptionist at Premier Hospitality Group! We're seeking a polished and professional individual to manage our front desk operations during evening hours. This role is perfect for someone who thrives in fast-paced environments and excels at creating exceptional first impressions. Enjoy competitive pay, flexible scheduling, and a vibrant workplace culture in the heart of Dallas.
Responsibilities
- Manage front desk operations during evening shifts (3:00 PM - 11:00 PM)
- Greet and assist guests with exceptional customer service
- Handle multi-line phone systems and route communications
- Process check-ins/check-outs and manage reservations
- Maintain cleanliness and organization of lobby/reception area
- Coordinate with security and housekeeping teams
- Handle guest inquiries and resolve service issues
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with hotel management software (e.g., Opera)
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure situations
- Professional appearance and demeanor
- Strong attention to detail and organizational skills
- Flexible availability for evening/weekend shifts
- Valid Texas driver's license preferred