Job Description
Join our dynamic team as an Evening Receptionist at Premier Hospitality Group! We're seeking a polished professional to manage our front desk operations during evening hours (4 PM - 12 AM). This role is perfect for detail-oriented individuals who thrive in fast-paced environments and excel at creating exceptional guest experiences. Enjoy competitive pay, flexible scheduling, and a supportive workplace culture. Apply today and become the welcoming face of our premier establishment!
Responsibilities
- Manage front desk operations including check-ins, check-outs, and guest inquiries
- Handle multi-line phone systems with exceptional etiquette and professionalism
- Process reservations and manage booking systems efficiently
- Coordinate with housekeeping and security teams for seamless operations
- Maintain accurate records of guest communications and incidents
- Assist with basic administrative tasks including filing and data entry
- Uphold brand standards through impeccable presentation and service
Qualifications
- Minimum 1 year of front desk or customer service experience
- Proficiency with reservation systems and Microsoft Office Suite
- Exceptional verbal communication and conflict resolution skills
- Ability to multitask effectively in high-pressure situations
- Strong attention to detail and organizational abilities
- Flexibility to work evenings, weekends, and holidays
- Valid California driver's license preferred
- Professional appearance and positive attitude