Job Description
Join our dynamic team as an Evening Receptionist at Tampa Bay Hospitality Group! We're seeking a polished professional to manage our front desk operations during evening hours. This role is perfect for detail-oriented individuals who thrive in fast-paced environments and excel at creating exceptional guest experiences. Enjoy competitive compensation, flexible scheduling, and a supportive team culture while working in Tampa's vibrant downtown district. If you're ready to make a lasting impression and grow your career in hospitality, apply today!
Responsibilities
- Manage front desk operations including check-ins, check-outs, and guest inquiries
- Answer multi-line phone system with exceptional professionalism
- Coordinate with security and housekeeping teams for evening operations
- Maintain accurate guest records and reservation systems
- Process payments and manage cash handling procedures
- Assist with event setup and concierge services
- Prepare daily reports for management review
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency in reservation systems (e.g., Opera, RoomMaster)
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure situations
- Professional appearance and demeanor
- Basic knowledge of Tampa area attractions and services
- Flexibility to work evenings, weekends, and holidays
- High school diploma or equivalent required