Job Description
Join Nashville's premier luxury hospitality firm as our Evening Receptionist. This high-impact role combines exceptional client service with sophisticated operations management in a vibrant downtown setting. We offer industry-leading compensation, comprehensive benefits, and a dynamic work environment designed for professional growth. Ideal for polished professionals seeking a rewarding evening schedule with competitive pay.
Responsibilities
- Manage high-volume guest check-ins/checkouts with flawless attention to detail
- Coordinate VIP reservations and special event logistics
- Maintain security protocols and access control systems
- Handle complex billing inquiries and payment processing
- Supplement concierge services with local recommendations
- Oversee evening staff scheduling and task delegation
- Prepare comprehensive shift handover documentation
Qualifications
- 3+ years luxury hospitality or premium service experience
- Advanced proficiency in Opera, Fidelio, or similar property management systems
- Exceptional conflict resolution and crisis management skills
- Valid Tennessee security guard license preferred
- Fluency in English; Spanish/French beneficial
- Proven ability to multitask in high-pressure environments
- Professional appearance and polished communication style