Job Description
Join our award-winning healthcare team as an Evening Receptionist and become the first point of contact for patients during critical evening hours. Enjoy competitive pay, comprehensive benefits, and a supportive work environment in Fresno's premier medical facility. We offer flexible scheduling opportunities and career growth pathways for dedicated professionals.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Handle multi-line phone systems and schedule appointments
- Process insurance verification and collect co-pays
- Maintain accurate patient records and confidential information
- Coordinate with clinical teams for seamless patient flow
- Assist with administrative tasks including filing and data entry
Qualifications
- High school diploma or equivalent required
- Minimum 1 year receptionist or customer service experience
- Proficiency in medical software (Epic EMR preferred)
- Strong communication and interpersonal skills
- Ability to work independently during evening shifts
- Basic knowledge of medical terminology
- Valid CPR certification or willingness to obtain