Job Description
Join Nashville's most prestigious hospitality team as our Evening Receptionist! We're seeking a polished professional to be the first point of contact for our high-end clients during evening hours. This role combines exceptional customer service with administrative excellence in a vibrant downtown setting. Enjoy competitive pay, comprehensive benefits, and career advancement opportunities in Music City's premier business district.
Responsibilities
- Manage front desk operations during evening hours (4 PM - 12 AM), including client check-in/out and visitor management
- Handle multi-line phone system with professional call routing and message taking
- Coordinate executive calendars, meeting arrangements, and travel logistics
- Process incoming/outgoing mail and manage office supply inventory
- Maintain confidential client records and sensitive documentation
- Assist with event coordination and office administrative tasks
- Collaborate with security team for access control and facility safety protocols
Qualifications
- Minimum 2 years receptionist or front desk experience in professional/hospitality setting
- Exceptional verbal communication and interpersonal skills
- Proficiency in Microsoft Office Suite and scheduling software
- Ability to multitask efficiently in fast-paced environments
- Strong attention to detail and organizational abilities
- Professional appearance and customer service-oriented mindset
- Flexibility to work evenings, weekends, and occasional holidays
- High school diploma or equivalent; college degree preferred