Job Description
Are you looking for a rewarding career that fits your lifestyle? Virginia Beach Tech Solutions is currently hiring dedicated Evening Part-Time Specialists to join our growing team. If you thrive in a dynamic environment and enjoy helping others, we want to hear from you.
Our evening shifts offer the perfect work-life balance, allowing you to pursue your personal goals during the day while building a successful career in the evening. We provide comprehensive training, a supportive team culture, and a competitive benefits package.
Why Join Us?
- Flexible Schedule: Work 4:00 PM – 10:00 PM (Monday - Friday).
- Growth Opportunities: Clear pathways for advancement within the company.
- Competitive Pay: Earn $18.00 - $22.00 per hour based on experience.
- Modern Environment: Enjoy a clean, safe, and collaborative workspace.
Job Overview
As an Evening Part-Time Specialist, you will be the first point of contact for our valued clients. You will troubleshoot technical issues, answer inquiries, and ensure our customers have a seamless experience during the evening hours.
Responsibilities
- Provide exceptional customer service via phone, email, and live chat.
- Resolve customer inquiries and troubleshoot basic technical issues efficiently.
- Document all interactions and updates in our CRM system accurately.
- Collaborate with the morning shift team to ensure seamless service continuity.
- Adhere to company policies and quality assurance standards.
Qualifications
- High school diploma or equivalent required.
- Previous experience in customer service or support is preferred but not mandatory.
- Must be available to work evenings (4:00 PM – 10:00 PM).
- Strong written and verbal communication skills.
- Proficient with computers and standard office software (MS Office, Google Suite).
- Ability to multitask and remain calm under pressure.