Job Description
Are you looking for a job that fits your evening schedule?
Apex Solutions Group is urgently hiring Evening Part-Time Customer Support Specialists in Houston, Texas. We pride ourselves on a culture of growth, weekly payouts, and flexibility that works for everyone—including students!
Join our team and enjoy the benefits of a stable, local employer with modern technology and a supportive management team. We offer comprehensive training and a clear path for advancement.
Responsibilities
- Provide exceptional customer service via phone, email, and chat during evening shifts.
- Resolve client inquiries and troubleshoot technical issues efficiently.
- Maintain accurate records of all interactions and transactions in our CRM.
- Collaborate with the morning team to ensure seamless workflow transitions.
- Identify opportunities to upsell or cross-sell company services.
- Adhere to company policies and quality assurance standards.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is a plus but not mandatory.
- Strong communication and interpersonal skills.
- Ability to work a flexible evening schedule (e.g., 4 PM - 12 AM).
- Basic computer literacy and typing speed of 40+ WPM.
- Must be authorized to work in the United States.