Job Description
Join our award-winning team at Global Solutions Inc. as a Part-Time Customer Service Specialist! We're urgently hiring motivated individuals for evening and weekend shifts in Atlanta, GA. Enjoy competitive pay, flexible scheduling, and a supportive environment while delivering exceptional service to our diverse clientele.
This role is perfect for students, professionals seeking work-life balance, or anyone looking to grow their career in customer service. No prior experience required – we provide comprehensive training!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Process orders, returns, and account modifications accurately
- Document interactions in CRM system with precision
- Collaborate with team members to maintain service standards
- Participate in weekend team meetings and training sessions
- Uphold company policies and data security protocols
Qualifications
- High school diploma or equivalent (college students encouraged)
- Strong communication and problem-solving abilities
- Availability for evening shifts (4 PM - 12 AM) and weekends
- Basic computer proficiency and typing skills
- Ability to multitask in fast-paced environments
- Customer-focused mindset with positive attitude
- Reliable transportation to our downtown Atlanta location