Job Description
Unlock a Flexible Career with Competitive Pay!
Are you looking for evening part time jobs that fit your lifestyle? Apex Logistics & Support is currently seeking dedicated Night Shift Associates to join our growing team in Atlanta, Georgia. We offer a dynamic work environment where your contributions matter, all while enjoying the flexibility of a part-time schedule.
Our team members enjoy a supportive culture, comprehensive training, and the opportunity to advance within the company. If you are reliable, self-motivated, and thrive in a fast-paced environment, we want to hear from you.
Why Choose Us?
- Flexible Hours: Choose from various shift patterns that accommodate your needs.
- No Weekends Required: Enjoy a healthy work-life balance.
- Competitive Pay: Earn between $18.00 and $22.00 per hour.
- Professional Growth: Clear pathways for career advancement.
Responsibilities
- Handle a high volume of incoming customer inquiries via phone, email, and chat during evening hours.
- Resolve customer issues and complaints with empathy and efficiency, ensuring high satisfaction rates.
- Accurately update customer records and maintain detailed logs of all interactions.
- Process orders, returns, and exchanges in compliance with company policies and procedures.
- Collaborate with the day-shift team to ensure seamless service continuity.
- Adhere to all safety and quality assurance standards set by the organization.
- Identify opportunities to improve processes and contribute to team goals.
Qualifications
- High school diploma or GED required; Associate’s degree preferred.
- Previous experience in customer service, call centers, or retail is a plus.
- Must be available to work evening shifts, including nights and weekends if necessary.
- Strong verbal and written communication skills with a professional demeanor.
- Proficient in using computer systems and CRM software.
- Ability to work independently with minimal supervision while maintaining attention to detail.
- Must pass a background check and drug screening.