Job Description
Are you looking for a flexible, rewarding evening role in the heart of San Diego? TechBridge Solutions is currently seeking dedicated Customer Support Specialists to join our growing team. We offer an immediate start, competitive pay, and a supportive work environment.
As a key member of our evening operations, you will be the face of our brand, ensuring our clients receive top-tier service. This is an excellent opportunity for students, parents, or anyone seeking a stable part-time income without sacrificing work-life balance.
Responsibilities
- Assist customers via phone, email, and live chat with inquiries and technical support.
- Resolve product issues and escalate complex cases to senior management.
- Manage customer accounts and update information accurately.
- Collaborate with the day shift team to ensure seamless service continuity.
- Maintain a positive and professional demeanor during high-volume periods.
Qualifications
- High school diploma or equivalent (Associate's degree preferred).
- Previous experience in customer service or retail is a plus.
- Strong verbal and written communication skills.
- Ability to work evenings (4:00 PM – 10:00 PM) and weekends.
- Proficient in Microsoft Office and CRM software.