Job Description
Are you seeking a flexible, rewarding career that fits your lifestyle? Apex Support Systems is currently hiring dedicated Evening Part-Time Customer Support Specialists in Los Angeles, CA.
We pride ourselves on providing top-tier service to our clients and value our team members' work-life balance. This is an excellent entry-level opportunity for individuals looking to gain experience in the tech industry while enjoying the flexibility of evening and weekend shifts.
Why Join Us?
- Competitive hourly wage ($18 - $22/hr).
- No late nights—work ends by 9 PM.
- Opportunity for career growth into Full-Time or Management roles.
- Modern, remote-friendly office environment in Downtown LA.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat during evening hours.
- Resolve technical issues and account questions with patience and accuracy.
- Document customer interactions and feedback in our CRM system.
- Collaborate with the morning support team to ensure seamless service continuity.
- Identify trends in customer feedback and suggest process improvements.
Qualifications
- High school diploma or GED equivalent required.
- Previous customer service experience is a plus, but entry-level candidates are encouraged to apply.
- Basic computer literacy and typing skills (35+ WPM).
- Reliable internet connection and a quiet workspace.
- Must be available to work evenings (e.g., 4:00 PM – 9:00 PM) and weekends.