Job Description
Join our dynamic team at Portland Community Services as an Evening Part-Time Customer Service Specialist. We're seeking friendly, reliable individuals to support our community-focused operations with flexible evening hours and weekly pay. Perfect for students, parents, or anyone seeking work-life balance! Enjoy a supportive environment where your contributions make a direct impact on local residents.
Why Join Us?
- Weekly paycheck (no waiting!) with competitive hourly pay
- Evening shifts (4:00 PM - 9:00 PM) with weekends off
- Free on-site parking and public transit reimbursement
- Opportunities for advancement into full-time roles
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Process transactions and maintain accurate records
- Resolve customer concerns with empathy and efficiency
- Support community outreach initiatives during evening hours
- Collaborate with day team for seamless service transitions
- Assist with light administrative duties as needed
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Exceptional verbal/written communication skills
- Ability to work independently with minimal supervision
- Basic proficiency with Microsoft Office Suite
- Must pass background check and drug screening
- Reliable transportation to SW Portland location