Job Description
Join TechHub Austin's vibrant team as a Part-Time Customer Experience Specialist! We're seeking passionate individuals to deliver exceptional service in our innovative tech hub. Enjoy flexible scheduling, competitive pay, and the opportunity to work in Austin's dynamic startup ecosystem. Perfect for students, career-changers, or professionals seeking work-life balance.
Our ideal candidate thrives in fast-paced environments and values creating memorable customer interactions. You'll be the face of our community space, assisting members with daily operations while supporting our mission to foster tech innovation. This role offers growth potential and a chance to network with industry leaders.
Responsibilities
- Deliver exceptional in-person customer experiences at our downtown Austin location
- Manage member inquiries, facility access, and event coordination
- Operate point-of-sale systems and process transactions accurately
- Assist with community events and tech workshop facilitation
- Maintain pristine facility standards and inventory management
- Collaborate with cross-functional teams to enhance member satisfaction
- Support digital onboarding processes for new members
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 6+ months customer service or retail experience preferred
- Proficiency with POS systems and basic tech troubleshooting
- Exceptional communication and interpersonal skills
- Ability to work flexible hours including evenings/weekends
- Strong organizational skills with attention to detail
- Passion for Austin's tech community and startup culture
- Valid Texas driver's license (for occasional errands)