Job Description
Join Urban Retail Solutions as an Evening Part-Time Customer Service Specialist and enjoy the flexibility of evening shifts while delivering exceptional service! We're seeking energetic individuals to join our Phoenix team, with similar opportunities available in New York. This role offers competitive pay, a supportive environment, and perfect work-life balance for students, parents, or career changers.
As a key member of our customer experience team, you'll handle inquiries, resolve issues, and ensure every interaction exceeds expectations. No prior experience required – we provide comprehensive training to set you up for success!
Responsibilities
- Deliver outstanding in-store and phone customer service during evening hours
- Process transactions accurately using POS systems
- Resolve customer inquiries and complaints with empathy
- Assist with inventory management and merchandising
- Maintain clean, organized sales floor and checkout areas
- Collaborate with team members to achieve daily goals
- Adhere to all safety and company policies
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and interpersonal skills
- Reliable evening and weekend availability
- Basic math proficiency and comfort with technology
- Positive attitude and problem-solving mindset
- Ability to stand for extended periods
- Must be 18+ years old