Job Description
Unlock your potential with FlexiWork Solutions! We're seeking passionate Customer Service Representatives in Atlanta, GA and Ohio for flexible part-time and full-time roles. Enjoy work-life balance with adaptable schedules while delivering exceptional customer experiences. Join our award-winning team and grow your career with competitive pay, comprehensive training, and advancement opportunities. Whether you're a student, parent, or career changer, our flexible hours accommodate your lifestyle. Apply today and transform your schedule into success!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve issues efficiently with empathy and professionalism
- Process transactions and update customer records accurately
- Meet performance metrics for response time and satisfaction
- Collaborate with team members to ensure seamless service
- Stay updated on product knowledge and company policies
- Maintain detailed documentation of interactions
Qualifications
- High school diploma or equivalent
- 1+ years customer service experience preferred
- Excellent verbal/written communication skills
- Strong problem-solving abilities
- Proficient with CRM software and MS Office
- Flexible availability including evenings/weekends
- Ability to multitask in fast-paced environment
- Positive attitude with customer-first mindset