Job Description
Join our vibrant team at the Louisville Community Center! We're seeking enthusiastic individuals to deliver exceptional customer service during evening hours. This role is perfect for students, parents, or anyone seeking flexible evening work while making a positive impact on our community.
As a key member of our front-desk team, you'll be the first point of contact for members and visitors, ensuring a welcoming and supportive environment. Enjoy a dynamic workplace with competitive pay, free parking, and opportunities for growth.
Responsibilities
- Provide exceptional in-person and phone customer service to community center visitors
- Manage member registrations, facility bookings, and event inquiries
- Process payments, maintain accurate records, and handle cash transactions
- Assist with facility maintenance, including equipment checks and cleanliness
- Support evening programs including fitness classes, workshops, and youth activities
- Collaborate with staff to resolve member concerns and improve services
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Previous customer service experience preferred but not required
- Strong communication and interpersonal skills
- Ability to work evenings (typically 4 PM - 9 PM, weekends included)
- Basic proficiency with point-of-sale systems and Microsoft Office
- First Aid/CPR certification (training provided if needed)
- Reliable transportation and punctual attendance