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Customer Service 🏢 Part Time ⭐️ Verified

Evening Customer Experience Associate

Columbus Logistics & Supply
Columbus
Estimated Salary
USD 18 – USD 22
New
Live Update
29 September 2026
Deadline
29 Sep 2027

Job Description

Are you looking for a rewarding evening part time job in Columbus, OH? Columbus Logistics & Supply is currently seeking a dedicated Customer Experience Associate to join our dynamic team. We pride ourselves on a modern work environment and are looking for individuals who are reliable, friendly, and ready to contribute to our success.

As a key member of our support team, you will play a crucial role in maintaining our high standards of service during our evening operations. We offer a competitive benefits package, flexible scheduling, and opportunities for career growth within the organization.

Responsibilities

  • Manage incoming customer inquiries via phone, email, and chat during evening shift hours.
  • Resolve customer issues and complaints efficiently while maintaining a high level of customer satisfaction.
  • Process orders, returns, and exchanges accurately in our CRM system.
  • Collaborate with the morning shift team to ensure seamless service transitions and information continuity.
  • Update customer records and maintain a clean, organized work area.
  • Adhere to all company policies, safety procedures, and operational guidelines.

Qualifications

  • High school diploma or equivalent required.
  • Must be available to work evenings (e.g., 4:00 PM – 10:00 PM) and weekends as needed.
  • Excellent verbal communication and interpersonal skills.
  • Proficiency with basic computer applications and CRM software (e.g., Salesforce, Zendesk).
  • Ability to multitask, prioritize, and work independently in a fast-paced environment.
  • Previous customer service experience is a plus but not mandatory.

Required Skills

Customer Service Communication Microsoft Office CRM Time Management Teamwork

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