Job Description
Join our dynamic team as an Evening Part-Time Customer Service Specialist at Apex Retail Solutions! We're seeking friendly, energetic individuals to deliver exceptional customer experiences during our peak evening hours. Enjoy the flexibility of part-time scheduling with reliable weekly pay and opportunities for growth. Perfect for students, parents, or anyone seeking a rewarding evening role in Charlotte's vibrant retail sector.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism and efficiency
- Process transactions accurately while maintaining high service standards
- Resolve customer concerns promptly and escalate complex issues when needed
- Assist with inventory management and store merchandising during evening shifts
- Collaborate with team members to ensure seamless store operations
- Contribute to a positive, inclusive work environment
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service or retail experience preferred
- Excellent communication and interpersonal skills
- Ability to work evenings (5 PM - 10 PM) weekends as needed
- Proficient with basic computer systems and POS technology
- Strong problem-solving abilities and attention to detail
- Reliable transportation and punctual attendance