Job Description
Join Nashville's premier nightlife venue as an Evening Part-Time Customer Service Specialist! We're seeking energetic professionals to create unforgettable experiences during peak hours. This flexible role offers competitive pay, dynamic work environment, and growth opportunities within our expanding hospitality brand. Perfect for students, creatives, and night owls seeking evening/weekend shifts with minimal weekend requirements.
Enjoy complimentary event access, team socials, and performance-based incentives while working with a diverse, fun-loving team. Training provided – no nightlife experience needed!
Responsibilities
- Deliver exceptional guest service during evening and weekend shifts
- Process transactions and manage point-of-sale systems efficiently
- Resolve guest inquiries and complaints with professionalism
- Maintain venue cleanliness and safety standards
- Collaborate with cross-functional teams during high-volume periods
- Upsell premium services and promotional offerings
- Adhere to all company policies and local regulations
Qualifications
- 18+ years old with flexible evening/weekend availability
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to thrive in fast-paced, high-energy environments
- Basic math proficiency and cash handling experience
- Reliable transportation to Music Valley location
- Previous customer service experience preferred