Job Description
Join CityConnect Solutions for flexible evening part-time roles with weekly pay! Perfect for students, parents, or anyone seeking work-life balance. We're hiring passionate individuals to provide exceptional customer support during weekday evenings (5 PM - 9 PM) and weekends. Enjoy competitive pay, immediate start, and a vibrant team environment. No weekend-only shifts available.
What we offer:
- Weekly pay via bank transfer
- Full training provided
- Free parking on-site
- Staff discounts across partner services
- Clear career progression paths
Responsibilities
- Handle inbound customer inquiries via phone and digital channels
- Process orders and resolve account-related issues
- Update customer records in CRM systems accurately
- Collaborate with daytime teams for seamless service
- Adhere to data protection and security protocols
- Contribute to monthly service improvement initiatives
- Complete shift reports with key performance metrics
Qualifications
- Previous customer service experience preferred
- Excellent verbal and written communication skills
- Proficient with Microsoft Office and CRM software
- Ability to work independently and as part of a team
- Reliable internet access for remote support
- Positive problem-solving mindset
- Available for 3-5 evening shifts weekly
- Right to work in the UK required