Job Description
Are you seeking a flexible role that fits perfectly around your lifestyle? UrbanWork Solutions is currently hiring Evening Customer Service Representatives for our premium client in London.
We pride ourselves on offering a supportive environment with weekly pay every Friday. Whether you are a student, a parent, or simply looking for a change, this is the ideal opportunity to boost your income without compromising your daytime commitments.
What You Will Do:
- Handle incoming customer inquiries with empathy and efficiency.
- Resolve issues and provide accurate information regarding our services.
- Assist with ticket processing and data entry in a secure system.
- Maintain a professional appearance and demeanor in our modern office.
- Collaborate with the morning team to ensure a smooth workflow.
Why Apply?
- Weekly Pay: Get your earnings directly into your account every Friday.
- Flexible Shifts: Choose from a variety of evening slots.
- No Experience Required: Full training provided.
Responsibilities
- Answer and direct phone calls to the appropriate departments.
- Process customer orders and returns accurately.
- Update customer records in the CRM system.
- Provide general administrative support to the evening manager.
- Ensure all safety protocols and office hygiene standards are met.
Qualifications
- Must be available to work evenings (4:00 PM - 10:00 PM).
- Strong communication skills and a friendly telephone manner.
- Basic IT literacy (Microsoft Office and email).
- Reliable and punctual attendance record.
- Ability to work well in a team and independently.