Job Description
Are you looking for a flexible schedule and the opportunity to earn extra cash? Apex Support Solutions is currently hiring Evening Customer Service Representatives in Dallas, TX. We are a fast-growing company looking for reliable individuals to join our team immediately.
We offer a competitive hourly rate, a supportive work environment, and the chance to advance your career within a top-tier organization.
Why Apply?
- Competitive Pay: Earn between $18.00 and $22.00 per hour.
- Flexible Hours: Work during the evening shift (3:00 PM – 11:00 PM).
- Urgent Hiring: Positions available immediately for the right candidates.
Join our team today and take control of your work-life balance.
Responsibilities
- Handle incoming customer calls and inquiries with a focus on high-quality service and resolution.
- Assist customers with product information, account inquiries, and order processing.
- Document all interactions accurately in the internal CRM system.
- Resolve customer issues and complaints efficiently while maintaining a positive brand image.
- Collaborate with the morning shift team to ensure seamless operations and continuity of service.
- Adhere to all company policies, procedures, and quality assurance standards.
Qualifications
- High school diploma or GED equivalent is required.
- Previous experience in customer service, retail, or administrative support is preferred.
- Must be available to work evening shifts, including weekends and holidays.
- Proficiency in using computers, email, and standard office software (Microsoft Office Suite).
- Strong verbal communication skills and a professional telephone manner.
- Ability to work independently with minimal supervision.