Job Description
Are you looking for evening part-time jobs in Louisville, KY that offer flexibility and competitive pay? Apex Workforce Solutions is currently seeking dedicated Night Shift Customer Support Associates to join our growing team. This is a fantastic opportunity to earn extra cash while enjoying a supportive work environment.
We specialize in connecting talented professionals with remote and hybrid careers that fit their lifestyle. Whether you are a student, a parent, or simply looking to supplement your income, our evening shifts provide the perfect balance.
Why Join Us?
- Flexible Scheduling: Choose shifts that work for your night routine.
- Competitive Pay: Earn $18-$22/hour depending on experience.
- Remote Options: Work from the comfort of your home or our Louisville hub.
- Growth Opportunities: Pathways to full-time permanent roles.
Responsibilities
- Provide exceptional customer support during evening hours via phone, email, and chat.
- Resolve customer inquiries and troubleshoot technical issues efficiently.
- Document all interactions accurately in our CRM system.
- Collaborate with the day shift team to ensure continuous service coverage.
- Adhere to company policies, procedures, and quality standards.
- Identify opportunities to upsell products or services to existing clients.
Qualifications
- High school diploma or GED equivalent.
- Previous experience in customer service or technical support is a plus.
- Reliable internet connection and a quiet workspace (for remote roles).
- Ability to work rotating evening shifts, including weekends and holidays.
- Strong communication skills and a professional demeanor.
- Basic computer proficiency and typing skills.