Job Description
Join Sacramento Cash Solutions and boost your income with our flexible evening part-time roles! We're seeking motivated individuals to provide exceptional customer support during our peak evening hours. Perfect for students, parents, or anyone looking to earn extra cash without long-term commitments. Enjoy competitive pay, comprehensive training, and a supportive work environment. Immediate openings available!
Responsibilities
- Handle inbound customer inquiries via phone and chat with professionalism
- Process transactions accurately using our proprietary software
- Resolve billing issues and provide payment solutions
- Document all interactions in our CRM system
- Meet daily performance metrics for call quality and resolution
- Collaborate with team members to ensure seamless service
- Adhere to all company compliance and security protocols
Qualifications
- High school diploma or equivalent required
- Evening availability (Monday-Friday 5 PM - 9 PM)
- Basic computer proficiency and typing skills (30+ WPM)
- Strong verbal communication and active listening abilities
- Previous customer service experience preferred
- Ability to multitask in a fast-paced environment
- Reliable transportation to our downtown location
- Positive attitude and problem-solving mindset