Job Description
We are looking for a motivated and reliable individual to join our team for an immediate hire position. This is a fantastic opportunity for those seeking a flexible evening part-time job in the vibrant city of Detroit, MI. If you have excellent communication skills and a passion for helping others, we want to meet you.
Why Apply?
- Immediate Start: No waiting period, start working today.
- Flexible Shifts: Evening availability preferred (4:00 PM – 12:00 AM).
- Competitive Pay: Earn between $18.00 and $22.00 per hour based on experience.
- Growth Opportunities: Potential for full-time advancement within the company.
Responsibilities
- Manage a high volume of incoming customer inquiries via phone, email, and chat.
- Resolve customer issues efficiently while maintaining a positive and professional demeanor.
- Document all interactions accurately in our CRM database.
- Collaborate with the morning support team to ensure seamless service transitions.
- Assist in the onboarding and training of new part-time staff members.
Qualifications
- High school diploma or GED required; Associate’s degree preferred.
- Previous experience in customer service or call center environments is a plus.
- Must be available to work evening shifts, including weekends and holidays.
- Strong computer literacy and typing skills.
- Ability to work independently in a remote or hybrid setting.