Job Description
Join our dynamic team at Coastal Solutions Group and start your evening part-time career today! We're seeking enthusiastic Customer Service Associates to deliver exceptional experiences to our clients during evening hours. This immediate hire opportunity offers competitive pay, flexible scheduling, and a supportive work environment.
What We Offer:
- Immediate employment start
- Competitive hourly wages
- Comprehensive training
- Growth opportunities
- Positive team culture
If you're a people person seeking a flexible evening schedule, apply now to become part of our Virginia Beach success story!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat during evening shifts
- Process orders, returns, and exchanges with accuracy
- Resolve customer concerns efficiently and professionally
- Update customer records in our CRM system
- Collaborate with day team for seamless service continuity
- Adhere to company policies and service standards
- Identify and escalate complex issues appropriately
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with MS Office
- Reliable transportation for evening shifts
- Positive attitude and problem-solving mindset
- Flexibility to work evenings and weekends