Job Description
Join our dynamic team as an Evening Customer Service Specialist! Perfect for students, career changers, or those seeking flexible hours, this role requires no prior experience. We provide comprehensive training to ensure your success in delivering exceptional service to our diverse community. Enjoy a supportive work environment with competitive pay and opportunities for advancement.
Responsibilities
- Provide friendly, efficient assistance to customers via phone and in-person
- Process transactions accurately using our point-of-sale system
- Maintain organized and clean service areas
- Collaborate with team members to resolve customer inquiries
- Support inventory management and restocking duties
- Adhere to company safety and operational protocols
- Document customer interactions and service requests
Qualifications
- No experience required – we train all new team members
- High school diploma or equivalent (preferred but not mandatory)
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work evenings (typically 4 PM - 10 PM)
- Reliable transportation to our Cleveland location
- Positive attitude and willingness to learn
- Attention to detail and problem-solving mindset