Job Description
Join our dynamic team at Omaha Community Services and make an immediate impact! We're seeking enthusiastic Evening Customer Service Specialists to deliver exceptional support to our valued clients. This flexible part-time role offers competitive pay, a supportive work environment, and the opportunity to grow your career while serving the Omaha community. No experience? No problem! We provide comprehensive training to ensure your success.
Why Join Us?
• Competitive hourly wages with weekly pay
• Flexible evening shifts (4:00 PM - 9:00 PM)
• Free parking and public transit reimbursement
• Employee wellness program and discounts
• Potential for advancement to full-time roles
Responsibilities
- Deliver outstanding customer service via phone, email, and in-person interactions
- Resolve inquiries and complaints efficiently with empathy and professionalism
- Process transactions and maintain accurate client records
- Collaborate with team members to ensure seamless service delivery
- Adhere to company protocols while maintaining a positive brand image
- Contribute to continuous improvement of customer experience
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic computer proficiency with MS Office applications
- Reliable transportation to our downtown Omaha location
- Flexible availability for evening shifts (4-9 PM, including weekends)
- Positive attitude and commitment to customer satisfaction